Frequently asked questions
If you aren’t able to find answers please do not hesitate to contact us – see contact below
Before purchase
Where are the vehicles shipped from?
KJAER & KJAER has the most extensive distribution network with stock locations in four regions: South Africa, Europe, Thailand and the United States. Depending on final destination, we evaluate each request and provide you with one or more freight solutions taking into consideration your requirements for delivery time and costs.
Does KJAER & KJAER supply to all countries?
KJAER & KJAER provides vehicles globally to the international Aid & Development sector. However, our ability to supply specific products depends on market representation and applicable regulations, including restrictions on countries under US sanctions. Please contact us for details on availability in your region.
Does the warranty cover all countries?
Vehicles supplied by KJAER & KJAER are backed by manufacturer’s warranty coverage, which may vary depending on the model and brand. Read more Ford Warranty – Read more ISUZU Warranty
Service after purchase
What is the free PDI?
The pre-delivery inspection (PDI) is conducted by the local dealer at the vehicle’s final destination. This inspection adheres to the manufacturer’s guidelines and ensures the vehicle is operating as intended. It includes checking fluids, functionalities, and removing transport protection film. In some cases, the PDI may also be performed before shipment if geographical considerations require it.
Are vehicles suitable for different quality of fuel?
Vehicle technologies meet the quality standards required at their final destination. KJAER & KJAER follows the manufacturer’s market release guidelines, ensuring compliance with local environmental and driving conditions. For markets with specific emission requirements, please contact our sales team.
Couldn't find what you're looking for?
Our experienced colleagues are here to help
Global Key Account Manager
Bo Møller Linnebjerg
T. +45 62 199 182
M. +45 26 16 00 30
E. b.linnebjerg@kjaer.com
